PRIVACY POLICY

Last Updated: September 24, 2026

Welcome to Social Edge (accessible via https://normatuasistente.cloud). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with Norma, our AI-powered virtual assistant.

Please read this policy carefully. If you do not agree with its terms, please discontinue use of our site and services immediately.

1. INFORMATION WE COLLECT

We may collect information about you in a variety of ways. The information we may collect through the Website and our AI assistant includes:

• Personal Data: Voluntarily provided information such as your name, email address, phone number, and any other text or details you input directly into the chat interface with Norma.
• Derivative and Technical Data: Information our servers automatically collect when you access the Website, such as your IP address, browser type, operating system, access times, and the pages you viewed before and after accessing the site.

2. HOW WE USE YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Operate, maintain, and improve the Website and our AI assistant, Norma.
• Respond to your inquiries, customer service requests, or support needs.
• Process requests, send quotes, or facilitate communication between you and Social Edge.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

3. AI PROCESSING AND DATA SHARING

By interacting with our virtual assistant Norma, you acknowledge and agree that your inputs are processed using Artificial Intelligence (AI) language models.

• We do not sell, rent, or trade your personal information to third parties.
• Your interaction data is strictly used to train, refine, and deliver the automated chat response.
• We may share data with third-party service providers (such as cloud hosting or AI API infrastructure) solely to the extent necessary to deliver the assistant's functionality.

4. CHILDREN'S PRIVACY (COPPA COMPLIANCE)

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

5. YOUR CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a resident of California, you have specific rights regarding your personal information:

• The Right to Know: You can request to know what personal data we have collected about you.
• The Right to Delete: You can request that we delete your personal data.
• The Right to Opt-Out: We do not sell your personal data. However, you maintain the right to opt-out of any future sharing or processing for commercial purposes.

6. CONTACT US & DATA REQUESTS

If you have questions or comments about this Privacy Policy, or if you wish to request the access, correction, or deletion of any personal data collected by Norma, please contact us at: